Testimonials from real Seattle and Eastside buyers and sellers.
Kelley has helped clients buy and sell Seattle real estate in all of the sought-after Seattle neighborhoods: Greenlake, Queen Anne, Bryant, View Ridge, Laurelhurst, West Seattle, Wedgwood, Ballard, Magnolia, Greenwood, Phinney Ridge, and Bellevue, Kirkland, and many more!
Hear from one of Kelley's past buyers:
"We contacted Kelley after friends of ours gave her a glowing recommendation and we could not be happier with our decision! Buying a house with Kelley felt like buying a house with one of our best friends. From the moment we met her we felt completely at ease. She so obviously knows the Seattle market inside and out and as first-time home buyers it was so comforting knowing that we had an expert to guide us through the process. She was extremely pro-active and responsive, making us feel like her only clients during a very busy time for her! More important than her expertise and attentive nature was her genuine desire to get us into the house that was right for us. We always felt like she had our very best interests at heart. Even in a very crazy "seller's market" Kelley encouraged us not to settle for something that didn't closely match our wish list. Thanks to Kelley we were patient and ultimately found and purchased our dream home! She wore many hats in the 2 months that we worked with her: real estate agent, negotiation coach, design extraordinaire and friend. We could not recommend her more - easily the best decision we made when buying a house! No doubt that we will work with her for years to come!" -Whitney H. and Justin B.
"As a first time home seller I must say this was a PERFECT experience for a very stressful situation. Kelley is the complete package and I will, if needed, use her again and again and recommend her to anyone and everyone. SIX stars!!!!"
"Kelley is everything you want in a real estate agent and so much more. My wife and I were first time home buyers, but we did our research and I'm very glad we chose Kelley. It cannot be stated enough, she is a tremendous asset at the bargaining table, financially astute, and an expert in the Seattle market (I could go on). From the first meeting we had with her when she took us through her process, all the way until the final addendum to our purchase agreement (yes, there were multiple) to help us close early, Kelley took care of everything. Not only can I credit her directly with helping us save a substantial amount of money through negotiation, but I can also say that she was a steady and honest voice throughout the process, always reminding us of what our priorities were. Kelley, thank you so much for the work you do and the care you do it with. You have made a lifelong client and fan out of Megan and I." - Sean & Megan Brown
“Kelley is everything you need in an agent: thorough, efficient, honest and smart! She is a perfectionist and has the latest electronic tools of the trade to make the process as simple and easy for today's busy buyers and sellers. She is detailed orientated and remains calm and cool in this high pressured industry. Don't let her youth fool you, she is experienced and far more efficient than others that have been doing this for decades.” - Mary Spencer
Kelley is hands-down the best realtor you could ever ask for in helping you find your dream home. From the first meeting, you will understand why. Kelley genuinely cares about her clients and finding them the perfect home... and she will stop at nothing until that happens. She makes the home buying experience fun, easy, and stress-free across the board. Whether bringing us our favorite snacks on tour days or sending us new postings late into the evening, Kelley is 110% dedicated to her clients always. She is truly the expert at what she does, and we relied on her and greatly valued her opinion/advice when evaluating final contenders for our home. Thanks to Kelley we purchased our dream home in Phinney Ridge right as the market was getting hot. After 100+ people toured the home and then up against multiple offers, Kelley worked with us to craft the strongest offer and we won (also the first offer we placed). We couldn't be in our home and have Kelley to thank! We will use her again and again whenever we need to sell or buy!! - Kristi LeVeque
"As a first-time home-buyer, I was one of those people who didn't even know how much I didn't know. Kelley was amazing throughout the entire process - supremely organized, knowledgeable and responsive. She brings a great energy and natural business sense to her job, and her clients benefit from the fact that she clearly loves what she does. Kelley is one of those people who earns your trust and respect quickly and naturally. I never felt like she was trying to earn a commission, but rather that she was personally vested and sincerely excited to help me find the right home. I feared the process of buying a first home would be difficult, but everything went so smoothly... from our initial consultation to closing. Selecting Kelley to be my agent was unquestionably the best decision I made during the whole process. Looking for homes with Kelley was simply a lot of fun. I have and would recommend her to any friend, and when the time comes, I will definitely be working with her again. " - Aaron G. Thomson
As other reviews have mentioned, Kelley is an amazing person to work with when you are looking for a home. My wife and I came from out of town on a one day trip to look for a home, and Kelley somehow pulled off a miracle and found us a great home in our perfect location. That miracle wouldn't have been possible without the hard work and dedication that Kelley put into preparing our trip, researching the houses, and teaching us about the ins and outs of buying your first home. Kelley went above and beyond for us, as it seems like she does for all of her clients. I have already recommended Kelley to my friends and co-workers. - Matt &Amanda McCauley
"Kelley helped us to sell our home during a seemingly impossible time in the real estate market. I would agree with the other reviewers that she always makes herself available to her clients. She responded to all calls and email correspondence within minutes. Her fantastic planning, marketing, and organization skills led to an offer on our house within 6 days of being on the market and, ultimately, a sale!" -E. & M. Francis
Kelley helped me purchase the condo of my dreams. She spent hours taking me through numerous listings and when she realized we weren't finding what I was looking for, because the building I was most interested in purchasing in had nothing on the market, she started contacting agents who had previously done deals in the building to see if any of them knew of something coming available in my price range. Because of her persistence and extra effort she found exactly what I was looking for. She is so creative and caring and I would strongly recommend her to anyone looking to purchase a home!" - J. Charlton
"We had an absolutely great experience in buying our home with Kelley Face as our real estate agent. Although we weren't new to the home buying process, it was refreshing to work with someone that was always a step ahead and genuinely had our best interests in mind. We appreciate her resourcefulness, gutsy negotiating skills, and sense of urgency to get us the best home for the best price. In a real estate market filled with many agents... Kelley Face is truly someone special!" -T & C Henderson
"Kelley - I cannot thank you enough for your persistance and creative thinking that helped to find me the most perfect condo in a building that I am so in love with! You are so good at your job and I was so impressed with you at every step of the process." - Janel
"In August, my wife Donna and I moved from Boise, ID to Seattle, WA to live near our son, his wife and our granddaughter. Our son has a friend who's daughter is a real estate agent. We wanted someone who is honest, sensitive to our feelings, and who would help us to find a home where our needs would be met. That person is Kelley. She took time to listen to our needs, show is various homes, patiently help us to see the good points and negative points of homes, and then let us make a choice. Her wonderful spirit and sense of humor helped us to find a home that meets our needs. We made many calls to her during this time and she never hesitated to listen and then helped us with our concerns. We are truly grateful for her." -Richard B. Vering
"Kelley pulled off a big miracle in finding and acquiring a home to fit my family comfortably. 2012 was a challenging year for buyers due to low inventory. I was a first time home buyer who needed to do go through the process with the least amount of stress. I was more picky about finding the right agent than the house, and I'm glad I found Kelley, she is worth more than her weight in gold. She really educated me about the process, and the potential of the house turning into a home. I am not the domestic type but Kelley's passion for homes rubbed off on me and made house hunting fun. Her expertise, experience, knowledge and friendly personality made the whole process less intimidating and easy. She really went far above beyond her duty to find the home we're living in now. It's a house big enough for the family, in a cool neighborhood and below budget. We love it. With a house being a huge investment financially and emotionally, no one can afford to not have the best on their side. I wholeheartedly recommend Kelley Roberts!" -C. Lee
My wife and I recently purchased our first home and Kelley was able to provide invaluable support and guidance throughout the entire process. From the very first consultation to signing the dotted line, Kelley made the process smooth and efficient. She was very knowledgeable in the local Seattle market and we felt a great sense of comfort with her sense of value in long term ownership. Kelley is incredibly detail oriented and is a fantastic listener. These qualities are vital for a real estate agent and she always wanted to make sure our needs were met. She was also very flexible in meeting our busy schedules to help us tour 15+ homes. She was always patient throughout the process and made sure we were completely comfortable with our final purchase. - Cory Rice
We are happy to say we found our dream home and Kelley's ability to help negotiate closing and repair costs has saved us thousands of dollars. We would highly recommend Kelley for either buying or selling your home. She will be our go-to agent for many, many years to come. In addition, Kelley has a fabulous network of contacts to help in the entire process and she was able to connect us with a reputable mortgage lender and expert home inspector to guide us in the first-time home buying experience. Thanks Kelley for all of your hard work and dedication! -Allison Rice
"Writing to let you know that we appreciate all your hard work and that we enjoyed working with you. You continually kept us informed throughout the process, and worked tirelessly to push information and people along as needed. To say that you served us well, would be a huge understatement. We cannot thanks you enough. We look forward to working with you again in the future and also passing your name along to our friends and family. Thanks again."-Cameron & BriAnne Damskov
"I had an absolutely amazing experience purchasing my first home with Kelley as my real estate agent. She is extremely knowledgeable and always well organized and prepared for meetings and showings. She always had my best interests in mind and was very thoughtful in walking through potentials houses with me to find the best fit. When putting together the offer Kelley had great insight and strategy to give me the best position in a competitive market. Kelley was always quick to respond to my many questions with care, she made herself available during the process to ensure things went smoothly. I would highly recommend Kelley as a real estate agent!"- Jill Colgan
"We loved working with Kelley to purchase our first home. We were thrown into buying a home sooner than expected due to our landlord deciding to sell the rental property we were living in, and Kelley was very helpful in getting us up to speed on the market. I'm sure we were very demanding clients as our needs were not easily obtained with our budget (close to Seattle for work with a yard and garage for our dog). Kelley was a dream to work with and was always advocating for us to make the very best decision. She made us feel taken care of and truly took our priorities into consideration and tailored the information she shared to fit our preferences. As we were getting up to speed with what to look for in a house, Kelley took it upon herself to flag issues we should consider during showings. Her knowledge about the market, home values, and identifying promising properties was critical to use securing a home that is ideal for our needs. We are so grateful and will definitely work with Kelley when it is time to move again." - Katelyn and Warren Creech